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Common questions

I didn't get the sign-in code
Codes go by SMS. Wait a minute, check the number, then tap Resend code.
Account
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A sale didn't show on another phone
Sales made offline send when the phone is back online.
Selling
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How do I export my data?
More, then Export. You get an Excel file of your stock and sales.
Account
Read article →
My trial ended
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Help centre

How can we help you?

Short answers from our team. A real person replies if you get stuck.
Search help, for example: export
Search
Add a product
Record a sale
Sign-in code
Export my data
Topics
Browse by topic
Getting started
Add a product
Record a sale
Invite your staff
Add a product
Export your stock and sales
Selling
Record a sale
A sale didn't show on another phone
Make a poster
The poster doesn't look like my product
I've used my model posters
Account and billing
I didn't get the sign-in code
My trial ended
Delete my account
Common questions
I didn't get the sign-in code
Codes go by SMS. Wait a minute, check the number, then tap Resend code.
Account
Read article →
A sale didn't show on another phone
Sales made offline send when the phone is back online.
Selling
Read article →
How do I export my data?
More, then Export. You get an Excel file of your stock and sales.
Account
Read article →
My trial ended
Your shop is read-only. You can still see and export everything.
Account
Read article →
Drapli help
Replies within a working day
I didn't get my sign-in code
Check the number, wait a minute, then tap Resend code. Still nothing? Send us the number here.
Talk to a real person
Message our team in Harare. We usually reply within one working day.
WhatsApp
+263 79 046 7640
In the app
More, then Help
Ready to stop guessing?
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